Returns & Exchanges

We want you to love your new look, which is why Luvme Hair offers a 30-day return policy for items in their original, unaltered condition. If you are not completely satisfied with your purchase, we are here to help you find the perfect fit or process a refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or log into your account portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Ensure the wig is unworn, the lace is uncut, and all original packaging and free gifts are included to qualify for a full refund or exchange.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 3-5 business days.